IT Support & End User Computing(EUC)
IT support is about aiding employees and the wider organization for technology-related issues. Its purpose is to provide users with answers to problems they may be experiencing.
Our domain of expertise lies in:
- Troubleshooting and resolving IT issues through SCCM & EUC
End-user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.
- Qualys: Enterprise Cyber Risk & Security Platform
- Patch deployment & maintain data security
- Providing technical assistance to employees
- Updating and maintaining company systems and networks
- Installing and configuring software
- Managing user access permissions and credentials
- Rolling out patches and updates
- Procuring and provisioning devices
- Assisting with data backup and recovery
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